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Faustus Client Support

User support consists of individual support through electronic mail, and of update and upgrade services.

  1. Individual support through electronic mail will be provided on working days within typically a few hours to a few days, depending on the extent of support required.
  2. Update services are patches of the current program version provided free of charge as they become available. They may contain small functionality enhancements or small bug fixes.
  3. Upgrades are new program versions provided free of charge as they become available. They contain major functionality enhancements. Such upgrades will become available typically every 18 to 24 months.

User Support will be provided free of charge to registered users of MEFiSTo-3D Pro™ and MEFiSTo-3D Nova™ for one year from the date of registration with Faustus Scientific Corporation.

Please contact us regarding client support: Contact Faustus Contact us